Terms and Conditions

1. General Terms & Conditions

• By using this site, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction) and possess the legal authority to enter into this agreement.

• We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion for any reason, including violation of these terms.

2. Research Use Only (RUO) Disclaimer

• Laboratory Use: All products sold on EpicVial are strictly intended for in-vitro research, laboratory testing, and scientific study only.

• Not for Human Consumption: Products are NOT intended for human or animal consumption, medical diagnosis, therapeutic use, or cosmetic applications.

• Buyer Qualification: By purchasing, the customer warrants that they are qualified researchers or handling personnel who understand the proper handling, safety protocols, and risks associated with research chemicals.

3. Product Accuracy & Pricing

• We strive to ensure all product descriptions, pricing, and technical details are accurate. However, errors may occasionally occur.

• We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the site is inaccurate at any time without prior notice.

4. Orders, Payments, & Security

• All orders are subject to acceptance and availability.

• Payments must be made in full at the time of order placement through our approved secure payment gateways.

• EpicVial uses encrypted processing to protect your payment details; however, we are not liable for unauthorized third-party access beyond our reasonable security controls.

5. Shipping & International Compliance

• Shipping times and costs are outlined in our Shipping Policy.

• Local Laws & Regulations: The buyer is solely responsible for ensuring that purchasing and importing these products complies with the local laws and regulations of their state, country, or jurisdiction. EpicVial is not responsible for packages seized or delayed by customs.

6. Limitation of Liability

• EpicVial, its owners, directors, and affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the misuse, improper storage, or unauthorized handling of any products purchased from this site.

• The buyer agrees to indemnify and hold EpicVial harmless against any claims, expenses, or liabilities arising from the use or handling of the products.

7. Intellectual Property

All content on this website—including logos, product graphics, text, icons, and software—is the property of EpicVial and is protected by copyright and intellectual property laws. Unauthorized reproduction or redistribution is strictly prohibited.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being posted on the website.